Cancellations & Returns
You may cancel your order for any reason whatsoever up to 24 hours after you receive it. If you cancel your order before it is dispatched, we will not take payment and your order will be stopped.
If your order has already been dispatched, you may refuse to accept delivery from the driver and your order will be returned to us. If your order has been delivered, it is your responsibility to adequately and safely return it to:
The Calvert Centre
Rownest Wood Lane Woodmancott
Items must be returned in a re-saleable condition, with no damage to the packaging of the product or to the actual product itself, with no seals or safety measures compromised.
If there is any damage to your order when it arrives, you should notify us as soon as possible within 24 hours. We will refund you the cost of the damaged items or arrange to send you a replacement. Where applicable, refunds will be processed within 10 working days of receipt.